Details About Jomashop Warranty

You may have come to the decision to make a big purchase online and you may have decided which online store suits your needs, but there is one thing holding you back. How do you know you can trust them? Sure, you have read the reviews and but you need more details about Jomashop warranty before you go ahead. Right, well here’s the good news, Jomashop offers both a product warranty and a warranty of authenticity. 


Product Warranty

When you buy a timepiece from Jomashop they will service every brand bought on their website (with some exceptions) for a period of 1 to 5 years after purchase depending on the terms and conditions. The warranty covers symptoms of abnormally gaining time, losing time, or not keeping proper time but will not cover external damage to the product.

That means damage resulting from, water/moisture, damage to the watch case, crystal/glass, watch bracelet / band, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch. The same is true of damage caused by the watch being serviced by a third party.

So, the limited warranty does not cover any damage if there is evidence of excessive wear and tear or operating outside the watch manufacturer’s water resistance guidelines. Basically, the warranty will not cover the watch for any damage other than a manufacturer error, so the long list below nails this idea down.

-External wear-and-tear from daily, normal use.

-External damage to the product. Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.

-Defects caused by outside force or improper use. ANY such incidental damages which occur by dropping or banging the timepiece.

-Any loss of stones or gems on the outer portion of the watch or watch face.

-Outside modifications and third party repair attempts will void the warranty.

-Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines.

-Watches that are labeled as water resistant feature a screw down crown. The crown must be screwed down properly at all times to keep the watch casing from receiving water damage inside the stem. Water damage is not covered under the warranty by nor any manufacturer.

Authenticity Guarantee guarantees all purchases of goods are made via authorized dealers and guarantees all purchases from their website. Their authenticity guarantee says they buy all products from authorized dealers and respected industry wholesalers/distributors, meaning there are no pricing restrictions, that are passed on to the customer.

All products are guaranteed:
-Brand new, first quality, with all original parts and authentic)
-Original manufacturer’s serial numbers intact
-Not refurbished, factory seconds, or replica products
-1 to 5-year warranty program – see warranty reference for more information

To view our full warranty policy, please click here.


For more information about the best gray market watch sites, read my online discount watch store reviews to get a better idea of where to look? Or click here to read my Jomashop review.

If you’re looking for even greater saving from Jomashop take a look online to find a Jomashop coupon that could afford you an additional discount.

Read My Best Discount Watch Stores Reviews

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carl scutt
carl scutt

Carl’s the founder and editor of His background’s in Technology and Internet Marketing. He currently lives in southern Spain. Learn more about him here, and connect with him on Twitter, Facebook, Google+.

Details About Jomashop Warranty
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